Purchase Agreement

This agreement covers the terms and conditions related to purchasing/ordering any YouTube products and services from Wiz Studio, through our website accessed via https://wiz.studio. Please make sure you read and understand all conditions before making any purchase. The more detailed Terms of Service can be read here.  

Wiz Studio Service Explanation

To provide any and all services we offer on our site we will use a variety of techniques, including but not limited to PPC, media buying, and email marketing. The result of the purchase is nothing more than the outcome of a custom built marketing campaign similar to you purchasing SEO or other online marketing services. The Wiz Studio mission is to allow maximum customization and inclusion when running marketing campaigns on YouTube. Thus, the Service is meant to be a one-stop-shop for businesses and individual entrepreneurs offering YouTube Engagement products, YouTube video optimization services, and YouTube SEO services as a complete YouTube marketing solution for those looking to expand their YouTube presence and grow their brands recognition on YouTube. The YouTube Engagement Products we offer include YouTube views, likes, subscribers, and comments. The YouTube Video Optimization Services comprises of optimizing YouTube video titles, descriptions, tags, and creating custom thumbnails. The Wiz Studio SEO Services involve YouTube shares, branded URL links and video embed services.    

The amounts mentioned on our Engagement products order forms are approximate – we will deliver the amount you specified on the order form as a minimum but can deliver more.

All services on our sites, unless otherwise stated, are offered as one-off marketing campaigns. Although most of our customers get SEO rankings and engagement increase along with ROI, sales and revenue boost, we do not guarantee any engagement other than what you purchased for your campaign.

We never make the owners of YouTube accounts associated with the YouTube signals we deliver to take action without their consent. Nor do we try to misguide them in any way.

Neither us nor our customers own the YouTube results we deliver. They are all properties of their respectful owners.

Fulfillment of Orders

We guarantee that you will receive the services you ordered. However, we cannot make any guarantees or warranties in terms of delivery time. The delivery time is largely estimated based on the average order completion time. Timescales on your order are only estimates, and be aware that your order may exceed the time stated. There are many factors beyond our control which might impact delivery time of every campaign. By placing an order, you accept that there might be fluctuations in the number of views, subscribers, likes, and other YouTube engagement services we provide. These can happen for many reasons including but not limited to algorithm changes and system updates. With respect to video optimization services, the quality is represented by the samples shown on the respective product pages. It is recommended that you take a close look at those before placing an order as the results would resemble the work sample displayed on our website due to same optimization criteria. SEO services naturally take more time to be completed as building backlinks takes time, and it usually is completed within 2-4 weeks depending on the amount you order.  In the event of any delays do not hesitate to reach out to Wiz Studio support team to get an updates on your order status, or you may also see the status of your order through your account dashboard when logging in. 

Terms of Delivery

To ensure the order is carefully completed a member of Order Processing team manually checks each order approved by the system. The details of such order as the provision of URL links, the size of a package, the billing address, and payment transaction may take some time before the delivery starts. Be aware of the possibility of delays on big orders for YouTube Engagement products (10 000+) when deciding to purchase from Wiz Studio. Holiday sales, or discounted products or services (if any) are also delivered slower than the regular packages.

The delivery tends to slow down naturally between 1PM – 10 PM ET because of the processing queue and high volume of orders placed from various time zones and locations, thus making this time not advisable for order placement. In certain circumstances the delivery time may also be negotiated between Wiz Studio and you. In the event of some significant delays with an order due to YouTube algorithm updates or the updates within the Wiz Studio team or system, you may reach out to the support team to get an update on your order status, if you haven’t been notified via email yet.

 Please, keep in mind all the above mentioned factors that may impact the speed of your order completion. Place an order ONLY if you feel you are fine with its delivery terms

Refunds and Refund Policy

Wiz Studio issue refunds for customers under special circumstances. We will refund you the amount equal to 100% of the purchase price of your order not been started within 7 days of its placement. We will not generally issue a refund under any other circumstances, including but not limited to the cases when you are not satisfied with the quality of your order, customer support, or website use. We reserve the right to determine the time frame of when an order should have been completed, which can fluctuate depending on the order complexity and the number of orders in the queue. We advise that you read these Terms of Service, and Privacy Policy carefully before placing your order.

If you believe you may be entitled to a refund, or would like some more information about refunds, please contact us through our website via Live Chat, Contact Us page, or by emailing us at [email protected] .

By purchasing any product or service provided by Wiz Studio you agree to the Fulfillment of Orders conditions set out here in Purchase Agreement, Refunds and Refund Policy governing refund conditions and procedures, and Terms of Delivery. You also agree to the Terms of Service and Privacy policy when placing an order with Wiz Studio. If during our campaign your YouTube properties become inaccessible to the general public due to but not limited to, you deleting it, making it private, turning on any restrictions, we reserve the right to terminate your campaign without refund.

Third-Party Account Termination

You agree that any terminations of your third-party accounts are at your own risk and in no way the responsibility of Wiz Studio or any of its affiliated parties or organizations. You understand and accept and all risks associated with using our services and Wiz Studio may not be held responsible for any account suspension, termination, video deletion as the order is placed voluntarily and no login details are asked. While we take due care and our methods, you understand the possibility for this to happen.

Pricing, Currency and Exchange Rates

All prices stated on the Wiz Studio website are in United States Dollars (USD) and will be charged in this currency regardless of your location, situation or foreign exchange rates. If you are unsure of exchange rates, we recommend you locate relevant information before placing any order through our site. We reserve the right to update the pricing in response to the rise in the services value, or the costs associated with the provision of such without prior notice. Thus, it is your responsibility to keep track of any changes on our website and/or Service, including but not limited to the updates in the pricing.

Last Updated on January 8, 2020